Teleperformance Hiring 2025 - Customer Support and BPO Jobs

Company Name:
Teleperformance (TP)

About Company:
Teleperformance is a global leader in customer experience management, providing customer support, technical assistance, and digital solutions for leading brands worldwide. The company offers work-from-home opportunities with strong training and growth support.

Job Role:
Customer Support Executive (Work From Home)

Location:
Remote (Hiring office located in Mumbai)

Job Responsibility:
Handle customer queries and provide resolution through blended support.
Solve basic technical issues for customers.
Maintain excellent communication with customers in English and Hindi.
Follow process guidelines, ensure customer satisfaction, and meet quality standards.
Work 6 night shifts per week with 1 rotational week off.
Complete assessments and operations tasks as part of daily workflow.

Qualification:
UG or Graduate (any stream)
Freshers can apply
Experienced candidates must have at least 6 months of documented experience
Candidates with ICSE / CBSE background preferred

Required System Specifications:
Core i3 7th Gen or above
8GB RAM
50 Mbps internet
USB noise-cancellation headset
Working camera
Inverter / UPS (mandatory)

Skills:
Customer Support, Technical Support, Written Communication, Oral Communication, Customer Satisfaction, Computer Skills, Typing Speed (30 WPM with 90% accuracy)

Salary:
₹16,000 in-hand
₹20,000 CTC

Oher Details:
Date of Joining: 16 December 2025
Casual leaves not allowed for first 3 months
Interview Rounds: HR Interview → Assessment → Operations Round → Assessment